Privacy Policy
Last updated: January 1, 2025
1. Introduction
NXQ Social ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
- Account data: email address, username, display name, and password (hashed, never stored in plain text).
- Profile data: bio, profile photo, and any optional information you choose to provide.
- Content: posts, images, videos, and comments you create on the platform.
- Usage data: pages viewed, features used, and timestamps of activity.
- Device data: IP address, browser type, and operating system (collected automatically).
3. How We Use Your Information
- To provide and maintain the platform.
- To verify your identity and prevent fraud.
- To process payments and manage subscriptions.
- To send transactional emails (e.g., verification, password reset).
- To moderate content and enforce our community guidelines.
- To improve our services through aggregated, anonymised analytics.
4. Sharing of Information
We do not sell your personal data. We share information only:
- With service providers acting on our behalf (Stripe, AWS, Resend, Twilio) under data-processing agreements.
- When required by law or to protect the rights and safety of users.
- With your explicit consent.
5. Data Retention
We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at [email protected]. Certain data may be retained for legal compliance purposes.
6. Cookies
We use essential cookies and local storage tokens for authentication. We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may affect platform functionality.
7. Your Rights
Depending on your jurisdiction you may have the right to access, correct, or delete your personal data, object to or restrict its processing, and request data portability. Contact us at [email protected] to exercise any of these rights.
8. Security
We use industry-standard measures including TLS encryption in transit, bcrypt-hashed passwords, and least-privilege IAM policies for cloud resources. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
9. Children
NXQ Social is not directed at children under 13. We do not knowingly collect personal data from anyone under 13. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Policy
We may update this policy from time to time. We will notify registered users by email of material changes. Continued use of the platform after changes constitutes acceptance of the revised policy.
11. Contact Us
Questions about this Privacy Policy? Contact us at [email protected].